Meet the Team

The team at Oak Barn Vets are always keen to meet you and your pets. We get to know so much about you – now it’s time to find out about us!

 
Louise Ketteridge, BVetMed MRCVS

Louise Ketteridge, BVetMed MRCVS

Louise qualified from the Royal Veterinary College in 1996 and has been working in Shalford since 2005 with her a wealth of experience and compassion. Married to Andrew, also a vet who also works at the Barn, they live with their two naughty terriers Bob and Bert. Both female Jack Russells their names can be a bit confusing! Bob a rescue dog was the only girl in a litter of puppies who all had Blackadder names (Lord Melchett and Baldrick are still local!). Bert, who is Bob’s daughter, was the largest in a litter of six (look at the size of that big Bertha… and it stuck!).

Over the years she has had numerous rescue animals, cats, chickens, guinea pigs – whatever comes through the door!

Louise is interested in all aspects of general veterinary medicine and surgery, especially imaging using x-rays and ultrasound. Having worked in a large referral hospital in London and studied extensively as far afield as Florida and Texas, she is keen to use the most modern techniques to serve her patients in the best possible way.

When not working, Louise is a keen gardener and active village member where she lives. Happiest pottering about outside she enjoys long dog walks, being by or in the sea and long pub lunches!

Blot
Bob & Bert
Louise
Louise & Andrew
Louise
Louise
Louise
Bob & Bert

Andrew Ketteridge, BVSc BSc MRCVS

Andrew Ketteridge, BVSc BSc MRCVS

If you hadn’t already worked it out, I am Louise’s husband. I joined the Oak Barn team shortly after we opened having worked previously at a busy small animal, first opinion and referral hospital on the south coast.

My main area of interest is in surgery, especially key hole (laparoscopy) and I see all sorts of interesting cases involving soft tissue surgery, orthopaedics and laparoscopy. I qualified from Bristol University Vet School in 2004 having previously studied a degree at Southampton in Oceanography and Marine Biology. It was when I was thinking about studying to be a Vet that I first met Louise.

As you can imagine most of our life revolves around all things Vetty, but I do have a bit of spare time occasionally to enjoy a few hobbies like cycling, cooking and very amateur dramatics. As well as having our Jack Russell terriers “Bob” and “Bert” we also have a rescue cat, “Blot”, who is all white and has a rather unpredictable personality. Blot’s favourite games are chasing the terriers and stealing their dog biscuits. He still can’t work out how a cat flap works though.

Andrew & Louise
Andrew & Louise
Andrew
Andrew

Heilin Anne Leonard-Pugh, BVetMed MRCVS

Heilin Anne Leonard-Pugh, BVetMed MRCVS

Heilin grew up in Dorking and qualified as a Vet from the Royal Veterinary College, University of London. She previously worked at a small animal practice in Essex, gaining lots of experience.

Having grown up with lots of animals, she is currently caring for 5 rescued spur-thighed tortoises; which have significantly increased her interest in exotics! Watch this space as she is planning on further study to gain a post graduate qualification in exotic pets.

In her free time, she enjoys volunteer work (going as far afield as a bear sanctuary in Romania!) and enjoys travelling, catching up with family and friends, and winding down by playing music, sketching and doing some swimming.

Betsy
Eva
Heilin
Speedy & Shiloh

Dr Claire Madgwick BSc (Hons) BVMedSci BVM BVS BSAVA PGCertSAS MRCVS

Dr Claire Madgwick BSc (Hons) BVMedSci BVM BVS BSAVA PGCertSAS MRCVS

Claire has lived in Surrey most of her life and qualified as a Vet from the University of Nottingham in 2012 after first completing an undergraduate degree at the Royal Veterinary College in London. She returned to Surrey following her degree to pursue working as a companion animal vet. Claire enjoys all veterinary work but her passion lies with surgery and was awarded a merit on completion of the BSAVA Small Animal Surgery certificate in 2018.

Claire and her husband would love to find the right pet to adopt but their wanderlust for travel and her husband’s expensive taste in guitars seem to keep pushing this back! In her spare time she loves to find adventures abroad and has ticked off bucket list items such as sky diving in Australia, flying in a helicopter to relocate Wildebeest in South Africa, walking Inca trails in Peru to Machu Picchu and climbing the Great Wall of China. Other than planning her next adventure, she likes to work on crafts such as furniture up-cycling, paper cutting and painting, and 15 years from starting, she is still trying (and failing) to look good riding a snowboard.

Great wall of China
Horseriding
Machu Picchu
Windgate Peru
Zell Am See

Karen Stiles, Vet Nurse

Karen Stiles, Vet Nurse

My name is Karen, I’m a qualified veterinary Nurse. I started nursing in 1999, I have mainly worked in small animal practices during my nursing years but have also experienced working in an equine practice for a year and spent some years in a mixed practice which included farm, equine, domestic and exotic animals.

I have far too many animals of my own which include Lucy (Horse), Gordon (Dog), Chunk (Cat), Daphne & Taufel (Tortoises).

I enjoy travelling and spend my spare time out riding and walking the dog or sitting down with a good fictional book.

Taufel
Lucy
Gordon
Daphne

Hazel Verden, Vet Nurse

Hazel Verden, Vet Nurse

I am a qualified veterinary nurse. I have been nursing for 21 years mainly in mixed animal practices including a wide variety of exotic animals. For the last 8 years I have been nursing in an emergency and out of hours clinic covering 11 practices.

I live in Cranleigh with my family, husband (John), daughters (Ella and Maddie), Border terrier (Teasel) and guinea pig (Mable). In the little spare time that I have we enjoy travelling, socialising, keeping fit which includes long walks in the hills with Teasel.

Jamie

Katie Ayling-Ditton, Vet Nurse

Katie Ayling-Ditton, Vet Nurse

Hi, my name is Katie and I’m a qualified Veterinary Nurse. I started nursing in 1996 and qualified in 2003. I currently live in the Surrey hills with my Husband Mark but have previously worked for charitable, companion and large animal practices from London to Devon.

I enjoy working with and caring for all animals but have a particular soft spot for cats due to a special 21-year relationship with an amazing feline individual called Riddick.

In my spare time you’ll find me either on my long board, in the garden, in the sea, listening to music or watching a good film.

Katie
Katie

Rachel Thompson, Vet Nurse

Rachel Thompson, Vet Nurse

Hi, my name is Rachel and I am a qualified Veterinary Nurse. After studying Market Management at university I discovered office life wasn’t for me.

I started nursing in a small animal practice in 2002 and fell in love with the job. I qualified in 2007 and have been in practice ever since.

I live in a small village nestled in the Surrey Hills with my family, husband – Mark, and 2 young children (Isabelle and Joshua). We have our crazy dog “Harry” a working cocker spaniel and are just about to welcome a young puppy (also a working cocker spaniel) into our home.

I enjoy spending time being active outdoors – from walks in the countryside to skiing in the mountains. As a family we love to explore new places by the sea and go on road trips in our camper van.

Rachel Thompson
Rachel Thompson

Katie Clarke, Vet Nurse

Katie Clarke, Vet Nurse

Hi, my name is Katie.

I started my career working with various animals for a charitable organisation before moving into equine veterinary practice in 2012 and qualified as a Registered Veterinary Nurse in 2017.

I enjoy exploring new places, spending time with friends and family and losing myself in countryside, either with my little Jack Russell, Midge or on horseback with my horse Billy.

Katie Clarke
Katie Clarke
Katie Clarke

Toni Bates, Receptionist

Toni Bates, Receptionist

I have been working at the barn on reception for 6 years now. Before that I worked with horses on a variety of yards.

My spare time is spent walking or running with my very energetic dog Zeta who is a saluki, and trying to cuddle my rescue cat Simba!

Toni Bates
Toni Bates
Toni Bates

Rosie Gordon, Receptionist

Rosie Gordon, Receptionist

studied at Merrist Wood College where I gained my Diploma in Animal Care. I then spent two years working in a large pet store where I dealt with a variety of domestic animals, from cats and dogs to reptiles and fish.

In my spare time, I love walking my dogs (Monty & Humphrey) around the beautiful Surrey countryside, as well as spending time with my Dutch rabbit (Marley), two guinea pigs (Tilly & Matilda), my Syrian hamster (Milo) and my Chinese dwarf hamster (Minnie). I also enjoy reading, cooking and spending time with my friends.

Humphrey
Milo
Marley
Monty

Megan McMillan, Trainee Veterinary Nurse

Megan McMillan, Trainee Veterinary Nurse

I hate talking about myself so sorry its short and sweet

Hi, my name is Megan and I’m trainee veterinary nurse. From a young age I was passionate about animals, then when I went to college at Merrist Wood and felll in love working with animals.

I have lived in Surrey all my life with my pets. I have a naughty Hungarian Vizla (Scarlett) and a cheeky cat(lu lu) that rules the house between them. We Love taking Scarlett for long walks, but the little princess does love her bed and will refuse to get out sometimes.

In my spare time I love travelling, doing new things, spending time with friends and family, or curled up watching a film.

Scarlett
Scarlett
Megan McMillan
Lu Lu
Megan McMillan
Lu Lu
Megan McMillan

Flo Colver, Trainee Veterinary Nurse

Flo Colver, Trainee Veterinary Nurse

Hi my name is Flo! I am a Student nurse who has been studying for my qualification for 2 years. I am really enjoying learning at Oak Barn and hoping to become a fully qualified RVN by the end of 2020.

I love working with all types of animal, in particular exotics, and am interested to see where my career takes me in the future.

In my spare time I enjoy dancing, walking and spending time with my family and friends as well as looking after my lovely chickens.

Flo Colver
Flo Colver