Oak Barn Vets

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Meet the team

The team at Oak Barn Vets are always keen to meet you and your pets. We get to know so much about you - now it’s time to find out about us!


Louise Ketteridge, BVetMed MRCVS

Louise Ketteridge QuoteLouise qualified from the Royal Veterinary College in 1996 and has been working in Shalford for nearly 10 years bringing with her a wealth of experience and compassion. Married to Andrew, also a vet who works at a large Veterinary Hospital in Worthing they live with their two naughty terriers Bob and Bert. Both female Jack Russells their names can be a bit confusing! Bob a rescue dog was the only girl in a litter of puppies who all had Blackadder names (Lord Melchett and Baldrick are still local!). Bert, who is Bob's daughter, was the largest in a litter of six (look at the size of that big Bertha... and it stuck!).

Over the years she has had numerous rescue animals, cats, chickens, guinea pigs - whatever comes through the door!

Louise is interested in all aspects of general veterinary medicine and surgery, especially imaging using x-rays and ultrasound. Having worked in a large referral hospital in London and studied extensively as far afield as Florida and Texas, she is keen to use the most modern techniques to serve her patients in the best possible way.

When not working, Louise is a keen gardener and active village member where she lives. Happiest pottering about outside she enjoys long dog walks, being by or in the sea and long pub lunches! Quote



Andrew Ketteridge, BVSc BSc MRCVS

QuoteAndrew KetteridgeIf you hadn’t already worked it out, I am Louise’s husband. I have joined the team at Oak Barn Vets full-time having worked for the last 6 years at a busy small animal, first opinion and referral hospital on the south coast. Starting work at Oak Barn Vets means I can continue to develop my skills in a great working environment as well as allowing me to see something of my hard working wife!

My main area of interest is in surgery, especially key hole (laparoscopy) and I see all sorts of interesting cases involving soft tissue surgery, orthopaedics and laparoscopy. I qualified from Bristol University Vet School in 2004 having previously studied a degree at Southampton in Oceanography and Marine Biology. It was when I was thinking about studying to be a Vet that I first met Louise.

As you can imagine most of our life revolves around all things Vetty, but I do have a bit of spare time occasionally to enjoy a few hobbies like cycling, cooking and very amateur dramatics. As well as having our Jack Russell terriers “Bob” and “Bert” we also have a young rescue cat “Blot” who is all white and was found dumped in a cardboard box with his brothers and sisters. Blot’s favourite games are chasing the terriers and stealing their dog biscuits. He can’t work out how a cat flap works though!Quote



Jamie Crittall, BVSc MRCVS

Jamie Crittall QuoteA second generation vet, qualifying from Bristol University in 1993, Jamie worked in practices in London and Surrey before enjoying a three plus year sabbatical working in television – firstly, as a specialist researcher, then a TV Vet and latterly as co-presenter of two Pet Rescue spin off series, Pet Rescuers and Pet Rescue Roadshow. Returning to the veterinary profession in 1998 to join his father and godfather at the family practice, Beech House Veterinary Centre. Now celebrating its 140th year, Jamie and his wife, Charlotte are very proud to be its sole owners.

Since moving to Shalford in 2004, Jamie wanted to open a practice in the village but knowing that it would only work with the right vet. All of their friends and acquaintances raved about Louise, saying she was the best vet ever, helped him to realise Louise was the ‘one’. When the perfect opportunity arose to meet, he suggested a partnership and the rest, they say is history...

Jamie is often described as being fun, outgoing and passionate about everything he does. He and Charlotte have three young children sharing their hectic home with three cats - which Jamie is unashamedly mad about - a Black Lab, two pugs and a hamster. He can be commonly found hairing about the Surrey Hills on his mountain bike.Quote



Heilin Anne Leonard-Pugh, BVetMed MRCVS

HeilinQuoteHeilin grew up in Dorking and qualified as a Vet from the Royal Veterinary College, University of London. She previously worked at a small animal practice in Essex, gaining lots of experience.

Having grown up with lots of animals, she is currently caring for 5 rescued spur-thighed tortoises; which have significantly increased her interest in exotics! Watch this space as she is planning on further study to gain a post graduate qualification in exotic pets.

In her free time, she enjoys volunteer work (going as far afield as a bear sanctuary in Romania!) and enjoys travelling, catching up with family and friends, and winding down by playing music, sketching and doing some swimming.Quote



Dr James Bratley, BVM BVS BSc MRCVS

JimmyQuoteI took a slightly circuitous route into the veterinary profession. After completing an undergraduate degree in Biology I came to my senses and pursued a career in veterinary. I graduated from Nottingham University Vet School in 2015 and subsequently spent 2 years working in a busy first opinion hospital and emergency out of hours service in Nottingham.

I grew up in Guildford and was fortunate enough to have Louise as our local vet to look after our family pets. It is no small part played by Louise and Andrew that inspired me to become a vet and it is now a great privilege to work for them.

I enjoy all aspects of veterinary medicine but I particularly enjoy surgery and emergency and critical care. My partner and I have a naughty cat called Winnie who I suspect has developed her characterful nature as a consequence of gross over indulgence. Of her I shall say no more!

In my free time I love nothing better than a muddy dog walk, staying active and cooking.Quote



Karen Stiles, Vet Nurse

QuoteKaren StilesMy name is Karen, I'm a qualified veterinary Nurse. I started nursing in 1999, I have mainly worked in small animal practices during my nursing years but have also experienced working in an equine practice for a year and spent some years in a mixed practice which included farm, equine, domestic and exotic animals.

I have far too many animals of my own which include Lucy (Horse), Gordon (Dog), Chunk (Cat), Daphne & Taufel (Tortoises).

I enjoy travelling and spend my spare time out riding and walking the dog or sitting down with a good fictional book.Quote



Hazel Verden, Vet Nurse

QuoteHazel VerdenI am a qualified veterinary nurse. I have been nursing for 21 years mainly in mixed animal practices including a wide variety of exotic animals. For the last 8 years I have been nursing in an emergency and out of hours clinic covering 11 practices.

I live in Cranleigh with my family, husband (John), daughters (Ella and Maddie), Border terrier (Teasel) and guinea pig (Mable). In the little spare time that I have we enjoy travelling, socialising, keeping fit which includes long walks in the hills with Teasel. Quote



Katie Ayling-Ditton, Vet Nurse

QuoteKatie Ayling-DittonHi, my name is Katie and I’m a qualified Veterinary Nurse. I started nursing in 1996 and qualified in 2003. I currently live in the Surrey hills with my Husband Mark but have previously worked for charitable, companion and large animal practices from London to Devon.

I enjoy working with and caring for all animals but have a particular soft spot for cats due to a special 21-year relationship with an amazing feline individual called Riddick.

In my spare time you’ll find me either on my long board, in the garden, in the sea, listening to music or watching a good film.Quote


Rachel Thompson, Vet Nurse

Rachel ThompsonQuoteHi, my name is Rachel and I am a qualified Veterinary Nurse. After studying Market Management at university I discovered office life wasn’t for me.

I started nursing in a small animal practice in 2002 and fell in love with the job. I qualified in 2007 and have been in practice ever since.

I live in a small village nestled in the Surrey Hills with my family, husband - Mark, and 2 young children (Isabelle and Joshua). We have our crazy dog “Harry” a working cocker spaniel and are just about to welcome a young puppy (also a working cocker spaniel) into our home.

I enjoy spending time being active outdoors - from walks in the countryside to skiing in the mountains. As a family we love to explore new places by the sea and go on road trips in our camper van.Quote



Toni Bates, Receptionist

QuoteToni BatesI have a National Diploma in Equine Studies and have worked with horses for the past 14 years with a gap of 18 months working as a receptionist at a Small Animal Veterinary Practice. I started work in a variety of yards from livery, eventing, hunting and dressage. Working my way up to the position of Head Girl.

In my spare time I like to go walking or running with my two dogs. Zuki, a lurcher and Topaz, a Border Terrier who are great friends! In addition I also like reading and relaxing in front of a good film and of course going out for a drink and catching up with friends!Quote


Rosie Gordon, Receptionist

QuoteRosie GordonI studied at Merrist Wood College where I gained my Diploma in Animal Care. I then spent two years working in a large pet store where I dealt with a variety of domestic animals, from cats and dogs to reptiles and fish.

In my spare time, I love walking my dogs (Monty & Humphrey) around the beautiful Surrey countryside, as well as spending time with my Dutch rabbit (Marley), two guinea pigs (Tilly & Matilda), my Syrian hamster (Milo) and my Chinese dwarf hamster (Minnie). I also enjoy reading, cooking and spending time with my friends.






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